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209 Negotiating Effectively with a Diverse Clientele 05.17.18 Sacramento, CA



* PLEASE NOTE: To ensure proper registration & credit, if registering for someone other than yourself, you MUST use their log in information.
* If you are having difficulties registering online for this class, please submit a registration form to be manually registered.

Or, to mail or fax:
Course Registration Form (U.S.)
Course Registration Form (Canada)


Start Date:
5/17/2018
End Date: 5/18/2018
No. of Days: 2 days
Course Level: Intermediate
CEU Credits: 16.00
Class Time: 8:00 a.m. - 5:00 p.m. daily

Tuition: $475.00 Member / $575.00 Non-Member
Tuition may be paid by check or Credit Card to the Chapter or IRWA Headquarters in US Dollars.

Sponsored By: Chapter 27


INSTRUCTOR:
Carol L. Brooks, SR/WA is the Owner of Cornerstone Management Skills, and internationally recognized and award winning author and trainer. She is a Certified CLIMB Lead Instructor with the IRWA and began teaching in 2002. With over 15-yrs experience in public utilities and local public agencies, her expertise includes: Easement and land acquisition, negotiations, easement valuation, permitting, easement law, project management, and eminent domain support. Ms. Brooks is the Vice Chair of the IRWA’s P.I.P.E. (Partnership Infrastructure Professional Education) chartered to mentor and groom current and new instructors. She is the VEIT Instructor for C213 and C100. She also wrote the VEIT C100 and Classroom C100 manuals. She is the contributing course writer/editor for Crown College, MN for their business course offerings in China. She is a contributor to ROW Magazine, featuring articles on effective communication skills, communication etiquette, teambuilding management, and the art of negotiations. Ms. Brooks’ column entitled, Back to Basics was featured in ROW Magazine from 2010-2014. She is the recipient of the Louise L. & Y. T. Lum Award for distinguished contribution to education for the r/w professional. She is also the proud recipient of the Mark A. Green Award for Journalistic Excellence and Outstanding Contribution to the ROW Magazine. She is a frequent workshop speaker at the IRWA’s annual conference. She is a coach/mentor at a local state university for real estate and business majors. She has said, “R/W Professionals exemplify the public good and I want them to have all the communication tools to become the best they can be, and serve our citizens in an exemplary manner.” Ms. Brooks presents relevant communication and negotiation techniques in a humorous and engaging way. Her goal is to create critical thinkers in the classroom and prepare the participant to return to the job better than when they arrived on the first day of class.
 
COURSE COORDINATOR:
Conner McDonald
Bender Rosenthal Inc.
2825 Watt Avenue
Suite 200
Sacramento, CA 95821
Phone: (916) 978-4900
Fax: (916) 978-4904
Email: c.mcdonald@benderrosenthal.com
 
CLASS FACILITY LOCATION:
Bender Rosenthal Inc.
2825 Watt Avenue
Suite 200
Sacramento, CA 95821
Phone: (916) 978-4900
Participant Capacity: 25
 
SUGGESTED HOTEL ACCOMMODATIONS:
Larkspur Landing
555 Howe Avenue
Sacramento, CA 95825
Phone: (916) 646-1212
Rates: Single - $149.00 + Tax / Double - $169.00 + Tax
Contact hotel directly for reservations
AAA and Federal Rates available

 


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