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Event Info
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* PLEASE NOTE: To ensure proper registration & credit, if registering for someone other than yourself, you MUST use their log in information.
* If you are having difficulties registering online for this class, please submit a registration form to be manually registered.
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213 Conflict Management 02.25.19 Bear, DE
* PLEASE NOTE: To ensure proper registration & credit, if registering for someone other than yourself, you MUST use their log in information.
* If you are having difficulties registering online for this class, please submit a registration form to be manually registered.
Or, to mail or fax:
Course Registration Form (U.S.)
Course Registration Form (Canada)
Start Date: 2/25/2019
End Date: 2/25/2019
No. of Days: 1 day
Course Level: Core
CEU Credits: 8.00
Class Time: 8:00 AM - 5:00 PM
Tuition: $275.00 Member / $335.00 Non-Member
Late registration fee of $25.00 will be applied on February 1, 2019
Tuition may be paid by check or credit card to IRWA Headquarters in U.S. Dollars.
Sponsored By: Chapter 56
Course Description: 213 Conflict Management
INSTRUCTOR:
Carol L. Brooks, SR/WA is the Owner of Cornerstone Management Skills, and internationally recognized and award winning author and trainer. She is a Certified CLIMB Lead Instructor with the IRWA and began teaching in 2002. With over 15-yrs experience in public utilities and local public agencies, her expertise includes: Easement and land acquisition, negotiations, easement valuation, permitting, easement law, project management, and eminent domain support. Ms. Brooks is the Vice Chair of the IRWA’s P.I.P.E. (Partnership Infrastructure Professional Education) chartered to mentor and groom current and new instructors. She is the VEIT Instructor for C213 and C100. She also wrote the VEIT C100 and Classroom C100 manuals. She is the contributing course writer/editor for Crown College, MN for their business course offerings in China. She is a contributor to ROW Magazine, featuring articles on effective communication skills, communication etiquette, team building management, and the art of negotiations. Ms. Brooks’ column entitled, Back to Basics was featured in ROW Magazine from 2010-2014. She is the recipient of the Louise L. & Y. T. Lum Award for distinguished contribution to education for the r/w professional. She is also the proud recipient of the Mark A. Green Award for Journalistic Excellence and Outstanding Contribution to the ROW Magazine. She is a frequent workshop speaker at the IRWA’s annual conference. She is a coach/mentor at a local state university for real estate and business majors. She has said, “R/W Professionals exemplify the public good and I want them to have all the communication tools to become the best they can be, and serve our citizens in an exemplary manner.” Ms. Brooks presents relevant communication and negotiation techniques in a humorous and engaging way. Her goal is to create critical thinkers in the classroom and prepare the participant to return to the job better than when they arrived on the first day of class.
COURSE COORDINATOR:
Pam Mackey
250 Bear-Christiana Road
Bear, DE 19701
Phone: (302) 326-4483
Email: pam.mackey@state.de.us
CLASSROOM LOCATION:
Delaware Department of Transportation
250 Bear-Christiana Road
Bear, DE 19701
Phone: (302) 326-4483
Participant Capacity: 25
SUGGESTED HOTEL ACCOMMODATIONS:
Four Points by Sheraton
56 S. Old Baltimore Pike
Newark, DE 19702
Phone: (302) 266-6600
Contact hotel directly for rates and reservations
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